Frequently Asked Questions

Everything you need to know about shopping with Truly Art

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are the art prints and products sustainably sourced?

Yes, Truly Art is committed to sustainability. We use FSC-certified paper and eco-friendly inks for all our printed materials to minimize our environmental footprint.

Can I track my package after it ships?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer custom or personalized art pieces?

Currently, we offer a curated selection of limited edition prints. Please subscribe to our newsletter for updates on upcoming custom commission slots and personalized gift options.